FREQUENTLY ASKED QUESTIONS & ANSWERS
Welcome to our Frequently Asked Questions (FAQ) section, designed to provide you with quick and clear answers to common questions about our thermal paper products and services. As a leading wholesaler specializing in high-quality thermal paper solutions, we understand the importance of having detailed information at your fingertips.
Here, you will find comprehensive insights covering everything from product specifications, custom order details, shipping and delivery, to return policies and technical support. Whether you’re a first-time buyer looking to understand the basics of thermal paper or a seasoned customer seeking specific product details, this section is your go-to resource.
We’ve compiled these FAQs based on the inquiries we receive most frequently from our valued customers. However, if you do not find the information you are looking for, please do not hesitate to contact our dedicated customer service team. We are always ready to assist you with personalized guidance and support.
Our goal is to ensure that your experience with us is seamless, from browsing our extensive product catalog to placing your order and receiving your thermal paper supplies. Thank you for choosing us as your preferred thermal paper supplier. We look forward to serving your business needs efficiently and effectively. If you have additional questions or require further assistance, please feel free to reach out to us anytime.
Our factory in Guangzhou and our office in Shenzhen are open for visits whenever you are in China.
For common specifications, our products have no MOQ.
For customized specifications, we will provide you clear insights on the leadtime for production and delivery.
Please drop your inquiry to us and we sure you will you be satisfied with our reply.
Email: samliao@oceanlinkpaper.com
Yes, we provide free samples for all products. sample shipping fees will be in customer’s account.
we are proud to serve as both a manufacturer and a trader in the paper industry. As a manufacturer, we specialize in producing high-quality paper products that meet stringent industry standards.
As a trader, we leverage our extensive network to source and supply a wide range of paper goods, ensuring that we can meet all your paper needs comprehensively.